Piano Tuning and Technical Services Piano technicians are a special breed. Their art combines a performance-level knowledge of music, an exceptional ear, plus an intimate understanding of the physics and mechanics of the piano. Working on a Steinway offers the greatest challenge and reward for a technician because of its wide range of expressive capabilities. Our technicians are all Steinway technicians, and are pleased to help you raise the level of any piano you purchase from us, new or used, to its full potential. Russell Sorensen - Click for a larger view. Russell Sorensen - Master Piano Technician. Russell is one of the most experienced Steinway technicians in the western U.S. He maintains over 50 Model D Concert Grands in performance venues and private homes. In addition, he maintains hundreds of Model B Steinways. Russell earned a B.Mus. Degree in piano in 1989 at Brigham Young University, studying with Dr. Irene Peery-Fox. He has received advanced training in voicing and damper work at the Steinway factory in New York. He has been the concert technician for the Utah Symphony since 1998. He is also the concert technician for Utah State University and the Wassermann Fesitval. He has prepared pianos for many of the world's great concert artists, including Van Cliburn and Andre Watts. Russell is known for his skill as a voicer and for his ability to bring a piano to its full potential. He is experienced at renovating vintage Steinways and faithfully restoring them to like-new condition. At Daynes Music, Russell is responsible for preparing all of the new Steinways on the floor. Owing to the time he spends on each piano before it is presented to our customers, Russell knows each of his pianos intimately, thus is a great resource for those looking for their perfect Steinway. Clint Taylor - Click for a larger view. Clint Taylor - Piano Technician. Clint began his career at Daynes Music in 1999 working for the sheet music department. It only took about a year before he purchased his own Steinway and Russell Sorensen started teaching him how to work on it himself. Since 2001 Clint has been in charge of most of the customers service calls for Daynes Music. Clint received his B.A. in Music in 1998 from Utah State University with emphases in Theory, Composition and Piano and a minor in Latin. While at USU he studied piano with Dennis Hirst and Garry Amano. Clint also took an eighteen-month sabbatical from Daynes in 2004-05 to teach piano, ear training and music theory at USU. Clint attended a two-week training course at the Steinway factory in 2007 and takes special charge of the final preparation of the Boston and Essex pianos on the showroom floor. In addition, he is currently the second concert technician for the Utah Symphony and does numerous concert tunings throughout the area. Clint also does tuning and technical work for USU, Weber State University, Westminster College and Salt Lake Community College. Clint also does repair and rebuilding work and is known at Daynes as the “String King” for his unusual skill and speed at replacing and repairing broken strings. Jared Jaccard - Click for a larger view. Jared Jaccard - Piano Technician. When Jared first walked into Daynes Music it was because the gravitational pull of the Steinway pianos within was far too powerful to resist. After 23 years of studying classical piano he feels that there is simply no other piano so worthy of the countless hours of his life and love invested in music-making. Jared's passion for great pianos is such that he's not content merely to play on them, he also wants to participate behind the scenes. This desire has led to studies in tuning and regulation in order to help bring each instrument to their full potential. As he approaches his fifth year with Daynes Music, Jared enjoys learning from master technicians Clint Taylor and Russell Sorensen. In February of 2008 he attended the technical academy at the Steinway factory in New York where he enjoyed learning from some of the best technicians in the business. Music remains his first passion, and Jared continues his piano studies with Vera Watanabe, who he feels to be the greatest teacher and mentor of his life, in any field of study. Sam Jackson - Click for a larger view. Sam Jackson - Piano Technician. Sam has had several careers. He graduated from the University of Utah with a BS in Mechanical Engineering (BSME), with post-graduate studies at other national universities. This career path resulted in a 36 year profession as an Aerospace Engineer. Sam has owned two Steinway Grands, a B and a D (he built his house around the D), both of which helped nurture his interest in musicianship and learning more about servicing Steinways and other brands. He is an active member of the Piano Technicians Guild, where he served as Editor of the Monthly Piano Wire for many years. He participates in a least one Technical Institute each year to keep his piano technical capabilities at peak level. Sam does not consider his piano work as "work", but as an opportunity to serve the musical community and Daynes Music Company. Ron Jensen - Click for a larger view. Ron Jensen - Piano Technician. Ron was born and raised in the Salt Lake City area. He began playing the piano at an early age, starting formal lessons at the age of four. He enjoys all types of music, but especially loves to play and listen to Jazz. Ron has performed as a Jazz musician throughout the Western United states and is renouned for his unique arrangements. Ron has worked as a technician for Daynes Music for the past six years. He and his wife Deane live in Oakley, Utah and have been married for 28 years. They have two daughters and one son, and are also the proud grandparents of two granddaughters. Ron has been tuning pianos for 27 years.