Frequently Asked Questions:
Our New Pianos

Where are the prices for your new pianos?

Unless otherwise indicated (i.e., sales, specials, etc.), we do not list prices for new pianos on our site, but we do list the prices of all previously owned pianos in our warehouse.

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What is the "Reserve It" button?

The "Reserve It" button places one of our new or used pianos on hold for five (5) business days from the date/time of our receipt of your inquiry. If the piano you've placed on reserve is a new Story & Clark and/or Galileo (digital) piano, we'll also send you the asking price. Your reserved piano gives you the right of first refusal. That is, if someone else makes an offer on that piano during this time, we'll notify you; you will be first in line to purchase it. Please note: The "Reserve It" button does not apply to new pianos from the Steinway Family of Pianos. If you're interested in one of these pianos, please call us at 801-566.6090, 10-6, mountain time, Monday - Saturday; or you can send us a New Pianos More Information Request.

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Can you please explain the various "sizes"?

Steinway Grands
S 5' 1"
M 5' 7"
L 5' 10 3/4"
O 6'
A 6' 2"
B 7'
D 9'
Other Grands
Baby 4' 9" - 5' 2"
Parlor
(midsize)
5' 3" - 5' 9"
Grand 5' 10" - 6' 4"
Semi-
Concert
6' 5" - 7' 5"
Concert 8' - 10'
Verticals
Professional
Studio
49" - 52" tall. "Direct blow action" (as key is pressed, hammer immediately goes to striking position). Often has true sostenudo pedal.
Studio
(Standard)
44" - 48" tall. Direct blow action.
Console 40" - 43" tall. Direct blow action.
Spinet 36" - 38" tall. All spinets have an "indirect blow action" (as key is pressed, linkage uses an elbow to create proper fulcrum).

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What about delivery?

Delivery is included in the price. In addition the price includes: one in-home tuning, bench, and a five-year shop guarantee, which is included with every purchase (unless other arrangements have been made either by the cosigner or by Daynes Music).

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What is your normal delivery radius from the warehouse in Salt Lake City?

Our normal radius is roughly 60 miles from Salt Lake City, but special arrangements can be made for an extended in-state delivery area.

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What if I want to pick up the piano myself?

Special arrangements can always be made for you. For a new piano, however, we wouldn't recommend it. We've delivered and set up thousands of pianos over the years, and it's an art form in itself. Besides, delivery is included in the price.

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How do you ship pianos (as opposed to hand deliveries)?

We work with several shipping companies. In general, rates range from $700 - $1500 for verticals and grands. Since we want your business, this is alway negotiable. Often we don't charge, if we're going there already. Check with us.

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